Hackensack Meridian partners with CLEAR for patient identity

US-based comprehensive health network Hackensack Meridian Health has joined forces with CLEAR to enhance the patient experience through secure digital identity solutions.

This collaboration aims to create a unified, interoperable identity across the Hackensack ecosystem.

Integration of CLEAR's identity platform, CLEAR1, with the Epic healthcare solution is set to enhance the way patients engage with Hackensack's services.

The forthcoming feature will allow patients to establish their MyChart accounts and reset passwords, and use a simple selfie for verification instead of the traditional methods.

Hackensack Meridian Health CEO Robert Garrett said: “Our partnership with CLEAR will make the check-in process as simple and secure as CLEAR's airport experience. This is a powerful example of how we leverage world-class technology to enhance the patient experience, improve access, and truly reimagine healthcare for our communities.”

The initial phase of this technology rollout will focus on MyChart Account Creation and Password Reset.

Subsequently, CLEAR’s check-in technology is anticipated to launch at Hackensack University Medical Center’s John Theurer Cancer Center. The facility is set to become the first in the US to adopt this solution.

The technology, which will allow patients to check in for their appointment by clicking a photo at a kiosk, is also set to be implemented at the Hackensack Meridian Health and Wellness Center in Eatontown, with plans for a broader network expansion.

Hackensack Meridian Health and CLEAR are exploring further opportunities to extend their collaboration.

CLEAR CEO Caryn Seidman Becker said: “CLEAR’s mission is to make experiences safer and easier by connecting you to your secure identity.”

Last year, Hackensack Meridian Health inaugurated a new health and wellness facility in Paramus, New Jersey, US.

"Hackensack Meridian partners with CLEAR for patient identity" was originally created and published by Hospital Management, a GlobalData owned brand.

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